Information We Collect

Personal Information

When you place an order, we collect:

• Name and contact information (email, phone number, shipping/billing address)
• Payment information (credit card details, PayPal information)
• Order history and purchase records

Automatic Information

• IP address, browser type, and device information
• Cookies and similar tracking technologies
• Website usage data and analytics
• Referring URLs and pages visited

How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate with you about your orders and shipping status
• Send marketing communications (with your consent)
• Improve our website, products, and services
• Prevent fraud and enhance security
• Comply with legal obligations
• Analyze website traffic and user behavior

Information Sharing and Disclosure

We do not sell or rent your personal information. We may share your information with:

Legal Requirements: We may disclose your information if required by law, court order, or government regulation.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content.

Types of cookies we use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to deliver relevant advertisements
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure payment processing (PCI DSS compliant)
• Regular security audits and updates
• Restricted access to personal information
• Employee training on data protection

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Opt-Out: Unsubscribe from marketing emails at any time
• Data Portability: Request your data in a portable format
• Restrict Processing: Limit how we use your information

To exercise these rights, contact us at info@canadianpine.com or call +44 1782 814409.

Children's Privacy

Our website and products are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Users

If you are accessing our website from outside the United States, please note that your information may be transferred to, stored, and processed in the United States where our servers are located.

By using our website, you consent to the transfer of your information to the United States and processing in accordance with this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

Questions about this Privacy Policy? We're here to help.